Privacy Policy

Progressive Components Privacy Policy

Progressive Components understands that your privacy is important to you and that you care
about how your personal data is used. We respect and value the privacy of all employees, customers,
and suppliers and will only use this data in ways that are described here, and in a way that is consistent
with our obligations and your rights under the law.

  1. Information About Us
    Name: Progressive Components International Corporation
    Registered Address: 235 Industrial Drive, Wauconda, IL 60084
    Data Protection Officer: Jeff Hintz
    Email address:
    Telephone number: 847-487-1000
  2. What Does This Notice Cover?
    This Privacy Information explains how we use your personal data: how it is collected, how it is
    held, and how it is processed. It also explains your rights under the law relating to your personal
  3. What is Personal Data?
    Personal Data is defined by the General Data Protection Regulation (the “GDPR”) as ‘any
    information relating to an identifiable person who can be directly or indirectly identified in
    particular by reference to an identifier’.
    Personal Data is, in simpler terms, any information about you that enables you to be identified.
    Personal data covers obvious information such as your name and contact details, but it also
    covers less obvious information such as identification numbers, electronic location data, and
    other online identifiers.
    The personal data we use is set out in section 5, below.
  4. What are my rights?
    Under the GDPR, you have the following rights, which we will always work to uphold:
    a) The right to be informed about our collection and use of your personal data. This Privacy
    Notice should tell you everything you need to know, but you can always contact us to find
    out more or to ask any questions using the details in section 11.
    b) The right to access the personal data we hold about you. Section 10 will tell you how to do
    c) The right to have your personal data rectified if any of the data held by us in inaccurate or
    incomplete. Please contact us using the details in section 11 to find out more.
    d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of
    your personal data that we have. Please contact us using the details in section 11 to find
    out more.
    e) The right to restrict (i.e. prevent) the processing of your personal data.
    f) The right to object to us using your personal data for a particular purpose(s).
    g) The right to data portability. This means that, if you have provided personal data to us
    directly, and we are using it with your consent or for the performance of a contracted
    service, and that data is processed using automated means, you can ask us for a copy of that
    personal data to re-use with another service or business in many cases.
    Rights in relation to automated decision making and profiling – where processing is performed
    automatically (that is without human involvement) and includes completing a decision on the
    individual, the individual has the right to ask for this to be stopped and for the decision to be
    made by manual means (that is, by a person reviewing the data).
    Subject access: the right to request information about how Personal Information is being
    processed including whether Personal Information is being processed and the right to be
    allowed access to that data and to be provided with a copy of that data along with the right to
    obtain the following information:
    a) The purpose of the processing
    b) The categories of personal data
    c) The recipients to whom data has been disclosed or which will be disclosed
    d) The retention period
    e) The right to lodge a complaint with the ICO in the United Kingdom
    f) The source of the information if not collected direct from the subject
    g) The existence of any automated decision-making.
    For more information about our use of your personal data or exercising your rights as outlined
    above, please contact us using the details in section 11.
    If you believe that Progressive Components has not complied with your rights in relation to your
    personal data in relation to processing in or related to the United Kingdom, you can complain to
    the Information Commissioner’s Office. Their contact details are available at
  5. What Personal Data Do You Collect?
    We may collect some or all of the following personal data (this may vary according to your
    relationship with us):
  • Name
  • Date of Birth
  • Gender
  • Address
  • Email Address
  • Telephone Number
  • Business Name
  • Job Title
  • Payment Information
  • Information about your preferences and interests
    Our website may also collect Personal Information passively, through the use of cookies. A
    cookie is a small text file that writes to your hard drive. The cookie file contains your computer’s
    IP address and a user ID. The user ID links any orders you have placed on our site to your
    Personal Information. A user ID has no personally identifiable information attached to it unless
    you place an order on our site. Our website uses cookies to enhance the guests’ experience and
    help us improve our services. For example, we may use cookies to keep track of your basket or
    shopping cart while you are shopping on our site or to track your activity.
    Progressive Components uses web beacons in emails to track traffic from the email to specific
    pages on our websites. You may be able to adjust your browser so that your computer either
    does not accept cookies or notifies you when a website tries to deposit a cookie into your
    computer. Our cookies do not contain confidential Personal Information such as your home
    address, telephone number, or credit card information. We do not exchange cookies with any
    third parties.
  1. How Do You Use My Personal Data?
    Under the GDPR, we must always have a lawful basis for using personal data. This may be
    because the data is necessary for our performance of a contract with you, because you have
    consented to our use of your personal data, or because it is in our legitimate business interests
    to use it. Your personal data may be used for one of the following purposes:
  • Providing and managing your account
  • Supplying our products and services to you. Your personal details are required in order
    for us to enter into a contract with you.
  • Personalizing and tailoring our products and services for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email and mail that you have opted-in to. You may
    unsubscribe or opt-out at any time by clicking unsubscribe at the bottom of any
    marketing email that is sent, or subsequently by writing to
    with the request.
    With your permission and/or where permitted by law, we may also use your personal data for
    marketing purposes, which may include contacting you by email, telephone, text message, or
    mail with information, news, and offers on our products and services. You will not be sent any
    unlawful marketing or spam. We will always work to fully protect your rights and comply with
    our obligations under the GDPR and privacy regulations, and you will always have the
    opportunity to opt-out.
    Progressive Components collects and uses your Personal Information to:
    a) Conduct business with you
    b) Undertake our contractual responsibilities for our customers
    c) Improve your experience with us
    d) Help you send us reviews, enquiries and complaints
    e) Permit you to apply for a job
    We process Personal Information submitted by customers for the purpose of providing the
    above-referenced services (collectively, the “Services”) to customers. To fulfil these purposes,
    we may access Personal Information to provide the Services, to prevent or address service or
    technical problems, to respond to customer support matters, to follow the instructions of a
    customer who submitted the Personal Information, or in response to contractual requirements
    with our customers and service providers.
    Where you have entered into a contract with Progressive Components, we will process your
    Personal Information in order to meet our obligations and exercise our rights in terms of that
    In other cases, Progressive Components has a legitimate interest in processing Personal
    Information which allows us to provide you with a better customer service; and to send
    marketing emails to you where you have purchased goods from us and where you have not
    opted out from receiving those messages.
    There may be some occasions where we seek your consent to process Personal Information but
    in those cases we will provide full details of what Progressive Components is seeking consent
    for, so that you will be able to carefully consider whether to provide that consent.
    When processing Personal Information Progressive Components ensures that:
    a) it is processed lawfully, fairly and in a transparent manner (‘lawfulness, fairness and
    b) it is collected for specified, explicit and legitimate purposes and not further processed in
    a manner that is incompatible with those purposes; (‘purpose limitation’)
    c) it is all adequate, relevant and limited to what is necessary in relation to the purposes
    for which the Personal Information is processed; (‘data minimisation’)
    d) it is all accurate and, where necessary, kept up to date and that reasonable steps will be
    taken to ensure that Personal Information that is inaccurate, having regard to the
    purposes for which they are processed, are erased or rectified without delay (‘accuracy’)
    e) it is kept in a form which permits identification of you for no longer than is necessary for
    the purposes for which the Personal Information is processed; (‘storage limitation’)
    f) it is processed in a manner that ensures appropriate security of the personal data,
    including protection against unauthorised or unlawful processing and against accidental
    loss, destruction or damage, using appropriate technical or organisational measures
    (‘integrity and confidentiality’).
    Progressive Components will facilitate any request from you to exercise you rights under data
    protection law and the General Data Protection Regulation as appropriate, always
    communicating in a concise, transparent, intelligible and easily accessible form and without
    undue delay.
    Progressive Components will also:
    a) ensure that the legal basis for processing Personal Information is identified in advance
    and that all processing complies with the law.
    b) not do anything with your Personal Information that you would not expect given the
    content of this policy.
    c) ensure that appropriate information is provided advising how and why Personal Data is
    being processed, and in particular advising data subjects of their rights.
    d) only collect and process the Personal Information that we need for the purposes we
    have identified in advance.
    e) ensure that as far as possible the Personal Information we hold is accurate, or a system
    is in place for ensuring that it is kept up to date as far as possible.
    f) only hold onto your Personal Information for as long as it is needed after which time we
    will securely erase or delete the personal data. Progressive Component’s Data Retention
    Policy sets out the appropriate period of time.
    g) ensure that appropriate security measures are in place to ensure that Personal
    Information can only be accessed by those who need to access it and that it is held and
    transferred securely.
  1. How Long Will You Keep My Personal Data?
    We will not keep your personal data for any longer than is necessary in light of the reason(s) for
    which it was first collected. Your personal data will therefore be kept for as long as necessary
    for the purpose of compliance for any orders processed and the details contained within the
    order, or for other essential purposes such as complying with our legal obligations, maintaining
    business and financial records, resolving disputes, maintaining security, detecting and
    preventing fraud and abuse, and enforcing our agreements. After such time we will securely
    erase or delete the personal data. Progressive Component’s Data Retention Policy sets out the
    appropriate period of time.
  2. How and Where Do You Store or Transfer My Personal Data?
    We will only store or transfer your personal data within our global organization. This means
    that your personal data will be fully protected under the GDPR or to equivalent standards by
    We share your data within the group of companies of which we are a part. Where this involves
    the transfer of personal data outside the US, our group ensures that personal data is protected
    by requiring all companies within the group to follow the same rules with respect to personal
    data usage. These are known as “binding corporate rules”.
    The security of your personal data is essential to us, and to protect your data, we take a number
    of important measures, including the following:
  • Multi-layer access to physical copies of previous orders, including code-operated
    entrances and alarm codes.
  • Up-to-date IT security measures to protect your personal data from risks during data
    transmission and to prevent third parties from gaining access to it.
    In addition to disclosures to third party providers and companies within the group as described
    above, we may disclose or transfer Personal Information in connection with, or during
    negotiations of, any merger, sale of company assets, product lines or divisions, or any financing
    or acquisition. We may also disclose Personal Information to prevent damage or harm to us, our
    Services, or any person or property, or if we believe that disclosure is required by law (including
    to meet national security or law enforcement requirements), or in response to a lawful request
    by public authorities. Except as described in this Privacy Policy, we will not otherwise disclose
    Personal Information to third parties unless you have been provided with an opportunity to optin to such disclosure.
  1. Do You Share My Personal Data?
    We may sometimes contract with third parties to supply products and services to you on our
    behalf. These may include payment processing, delivery, and marketing. In some cases, those
    third parties may require access to some or all of your personal data that we hold. For example:
  • Our suppliers may need your name, company address, and contact details for delivery to
    the correct person should we decide it is in your interest to receive the products directly
    from them; whether this interest is financial or for the purpose of time-efficient
  • Couriers may be given your name, company address, and email address to inform you of
    the date on which they will be making a delivery.
    If any of your personal data is required by a third-party, as described above, we will take steps
    to ensure that your personal data is handled safely, securely, and in accordance with your rights,
    our obligations, and the third-party’s obligations under the law, as described above in section 8.
    In some limited circumstances, we may be legally required to share certain personal data, which
    might include yours, if we are involved in legal proceedings or complying with legal obligations,
    a court order, or the instructions of a government authority.
  1. How Can I Access My Personal Data?
    If you want to know what personal data we have about you, you can ask us for details of that
    personal data and for a copy of it (where any such personal data is held). This is known as a
    “subject access request”.
    All subject access requests should be made in writing and sent to the email or postal addresses
    shown in section 11.
    There is not normally any charge for a subject access request. If your request is “manifestly
    unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to
    cover our administrative costs in responding.
    We will work to respond to your subject access request within 14 days and, in any case, not
    more than one month of receiving it. Normally, we aim to provide a complete response,
    including a copy of your personal data within that time. In some cases, however, particularly if
    your request is more complex, more time may be required up to a maximum of three months
    from the date we receive your request. You will be kept fully informed of our progress.
  2. How Do I Contact You?
    To contact us about anything to do with your personal data and data protection, including to
    make a subject access request, please use the following details for the attention of the Data
    Protection Officer:
    Data Protection Officer: Jeff Hintz
    Email address:
    Telephone Number: 847-487-1000
    Postal Address: Progressive Components, 235 Industrial Drive, Wauconda, IL 60084
  3. Changes to this Privacy Notice
    We may change this Privacy Notice from time to time. This may be necessary, for example, if
    the law changes, or if we change our business in a way that affects personal data protection.
    Any changes will be made available online at